Operations coordinator: problem-solving assessment

Thirty-two questions, 20 minutes. Twenty are about the numbers, messages and rules you would handle in this role and have one correct answer. Twelve are about how you work — those have no correct answer and are not scored. The two kinds are mixed together.

Answer these yourself. There is a second round on voice notes covering the same ground. Answers that don't match how you reason out loud end the process, so a high score you can't back up is worse than an honest average one.

One attempt. The timer starts when you press begin and does not pause.

Leaving this tab is recorded. So is the time you spend on each question.

Nothing here needs a calculator app — but paper and a pen are fine.

Name

Email or Upwork handle

1 - A client orders 240 units at $185 each. He pays a 10% deposit today and the balance before shipping. How much is the balance?

$4,440

$39,960

$40,140

$44,400

2 - You have just finished a week of reconciling invoices by hand. It is Friday afternoon and you unexpectedly have four hours with nothing urgent in them. What do you do with them?

Start next week's reconciliation early so Monday opens clear

Write a short guide so the reconciliation is faster and less error-prone next time

Clear the thirty customer messages sitting unanswered in the inbox

Ask your manager what he would like done with the time

Or, if none of these is what you would actually do, write what you would do instead.

Optional if you picked an option above. At least 60 characters if you use it.

3 - You buy a handset for $310 and sell it for $330. What is the gross margin on the sale price?

6.1%

6.5%

7.2%

9.4%

Thank you. Please submit your answers now.

Operations coordinator: problem-solving assessment

Operations coordinator: problem-solving assessment

Thank you. Please submit your answers now.

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